Home Comforts Better Energy Clg provides a FREE home insulation service to assist homes at risk of, or in fuel poverty. The scheme is targeted at people living in owner occupied, non-Local Authority homes constructed before 2006, Home Comforts Better Energy Clg take applications from qualifying householders who meet the following criteria for the BEWHS:
The scheme is targeted at people living in owner occupied, non -Local Authority homes constructed before 2006.
Proof of home ownership for the applicant or their spouse is also a prerequisite for the scheme, acceptable documentary proof of home ownership may be any of the following:
* If relevant, the following
The applications, together with proof of ownership are taken on the official SEAI Application Form. These applications are then relayed to the SEAI Team at Fexco through Topsec Technology FileXchange Service for verification before they are returned with a qualifying Wh- reference number to Home Comforts Better Energy Clg for works. The qualifying applicant is already logged on the SEAI BEWHS database by Fexco, and a survey allocated to KSN Energy.
Following the uploading by KSN Energy of the survey works order on the SEAI database portal, Home Comforts Better Energy Clg make contact with the qualifying applicant by phone or by post to arrange a date and time for the in house surveyor to call to assess the suitability of the home for energy retrofit measures. The surveyor appointed to call to the home is independent of the installation crews and is supplied with the BEWHS Survey Sheet and the ventilation Survey Sheet issued in Sept 2013 with the introduction of ventilation measures as a requirement prior to insulation works. The information gathered is supported by photographs taken of all relevant features of the home that may affect the delivery of the BEWHS to that particular home The information gathered from the surveys and all relevant notes is entered onto the SEAI database as soon as possible after the surveyor presents his results to the database controller. From the information gathered at survey stage a works order for delivery of the retrofit measures is auto generated with any variations to the original KSN survey agreed in advance through the database portal prior to the commencement of works.
Having developed a works order through the SEAI database, and received approval from KSN if required, the works required are assessed, discussed and allocated to the work crews through the Crew Leader for works. Home Comforts Better Energy Clg has a dedicated crew for each process of the retrofit. This ensures that responsibility for the quality standard of the works carried out is born by the crew involved. Records are kept of all homes addressed and the crew members involved in the retrofit, this leads to total transparency of all works carried out, both for Home Comforts Better Energy Clg and for the applicant in the event of a complaint.
A ventilation works sheet is provided to the work crew outlining the number, location and type of vents to be installed. The crew visit the home by appointment to install the ventilation measures required prior to the installation of the insulation measures. These ventilation measures can include a combination of roof/soffit vents in advance of attic insulation. Proprietary (permanently open) vents, background (controllable) vents, and mechanical extract vents in advance of cavity wall insulation. The crew records the number and type of vents used on the work order provided and make notes of any variations encountered during works.
Home Comforts Better Energy Clg is an NSAI registered bonded bead cavity wall insulation installer; our NSAI Scheme Registration Number is IAB 0334345. Having prepared the home for retrofit insulation works by providing adequate ventilation, the next step in the process as provided by Home Comforts Better Energy Clg is Bonded Bead Cavity Wall Insulation if required. The works sheet is provided to the cavity wall insulation crew outlining the details of the property to be pumped. Details included are areas to be filled, type of fill full or partial (empty cavity/cavity with some insulation already present), batch numbers for the glue and bead in use, flues, access issues etc. The installation is carried out and a certificate of guarantee to cover a 25 year period from the date of installation together with the front and last page of the NSAI Agrement Board Certificate is provided to the householder. The crew record the volume of bead and glue used and make note of any variations encountered during the installation.
Cavity wall insulation if required is carried out in advance of attic insulation for the reason that sometimes there may be an overspill of bonded bead into the attic space which is not allowed under the rules of the BEWHS, this can be identified and removed by the attic crew upon arrival before they commence in the attic. The appointment having been made with the householder, the work crew is provided with a works sheet detailing the works to be carried out in the attic, depth of insulation required, cold water tank jackets required, amount of pipe insulation required, length of walkway required etc. The crew records all materials used during the works and makes note of any variations encountered.
Following the completion of all energy retrofit works on the applicants home a further appointment is organised by Home Comforts Better Energy Clg with the homeowner and one of our dedicated Quality Control officers is sent out. The objective of this quality inspection is to ensure all measures have been installed correctly and to the homeowner’s satisfaction. If in the event the QC officer finds a problem, then the records for that home are consulted and the installation crew responsible for that portion of the retrofit are dispatched to carry out remedial works, and re inspection takes place. The works are then signed off by the householder, the householder is provided with at this stage a Contractor Guarantee letter by which Home Comforts Better Energy Clg commits to guarantee the works carried out for a period of two years from the completion date. A BER substantiation record is also left with the householder which outlines for the KSN BER assessor the areas, dept of cavity and depth of insulation installed in the cavity. It also outlines the typical Lambda value λ(w/mK) - the value of the insulating capacity of product designed for thermal performance. The works are then closed off as complete on the dedicated SEAI Better Energy Warmer Homes Scheme database portal, and may subsequently be selected by KSN for inspection and/or BER assessment.
BER Certificate is provided by the SEAI scheme managing agent KSN to provide a post works building energy rating assessment. The BER Cert is published by the BER assessor and provided to the homeowner is provided to Details of the measures installed in the home are logged on the SEAI BEWHS database as “install complete” The home is now ready for inspection and BER by the KSN, who carry out these functions on behalf of SEAI.